UK: Alstom extends €950 million service contract with CrossCountry

UK: Alstom extends €950 million service contract with CrossCountry
© alstom.com

Alstom will continue to maintain, overhaul, service, and upgrade CrossCountry's Voyager and Super Voyager fleet under an eight-year contract extension.


Alstom has signed an eight-year extension to its Train Services Agreement (TSA) with CrossCountry in the UK. This contract extension, worth around €950 million, consolidates the long-term partnership between the two companies.

Under the agreement, Alstom will maintain, overhaul, service, and clean 252 vehicles in CrossCountry's fleet. These vehicles include 34 Class 220 Voyagers and 24 Class 221 Super Voyagers, all of which will be maintained at the Central Rivers main depot. In addition, seven Voyagers will join CrossCountry after their service with Avanti West Coast, strengthening CrossCountry's fleet and allowing for future service enhancements.

“Improving the onboard experience is critical to ensuring our customers view us as a long-distance operator of choice and we look forward to working closely with Alstom in the years ahead to deliver these improvements”, said Tom Joyner, Managing Director, CrossCountry.

The contract covers all aspects of maintenance, from planned (preventive) and unplanned (corrective) maintenance to required overhauls, cleaning, and light maintenance services. It also includes vehicle maintenance, service delivery support, vehicle cleaning, depot management, shunting, obsolescence monitoring and management, and accident/vandalism repair.

One significant innovation included in the agreement is the installation of an Intelligent Engine Stop Start (IESS) system in the fleet. This system will help reduce fuel consumption, emissions, and operating costs. In addition, the collaboration team will continue to explore other fuel-saving measures to build on the weight reduction initiatives, ultimately leading to a significant reduction in emissions from the fleet.

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