Deutsche Bahn and Deutsche Post DHL: new logistics service

Deutsche Bahn and Deutsche Post DHL: new logistics service

DB is launching before Christmas Click & Collect service "Box - Die Abholstation" at 150 stations. This service allows station visitors, residents, and public transport users to pick up or return ordered goods and services at the station, regardless of delivery and opening times.

For the first time, DB's cooperation partner Deutsche Post DHL is opening its new Packstations at railway stations for a Click & Collect service. Other parcel delivery companies can also deliver to and collect from the stations. Customers can now order everyday items, such as medicines, sustainable fashion, and household appliances, to the station or drop off laundry for the dry cleaners - fully automated and across all parcel delivery companies. Even chain stores that do not use a parcel delivery service can deliver individually to the Packstation.

"With Box-Die Abholstation, our customers can conveniently receive shipments at attractive and centrally easily accessible public transport locations, thus saving on travel and time. In addition, this way we will make an important contribution to relieving inner cities of delivery traffic and thus actively contribute to climate protection," says Michael Eckenweber, Head of Smart City | DB at DB Station&Service AG. "We are pleased that we have already been able to win over partner companies for this new, environmentally friendly form of parcel delivery. Because with intelligent offers like this, we want to simplify the everyday lives of travelers and city dwellers and combine routes in the best possible way."

The first partners include - one of the leading online pharmacies and the GC Group, one of the best-known providers of home technology in Germany. In the spring, DB and Deutsche Post DHL announced that they would provide their customers with around 800 additional DHL Packstations at railway stations throughout Germany by the end of next year. Around 150 machines will already be in operation by the end of this year, and more are currently being set up.

The new service was developed by the Smart City | DB initiative and is recognizable by the co-branding of the Packstations. Smart City | DB aims to provide environmentally friendly services for a sustainable city. 

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